Skip to main content
Navigated to Support — Ingeno

Support

Help for Ingeno products.

A clear support hub for BullionPulse users, subscription questions, restore purchases and data deletion requests.

BullionPulse help

Getting started, portfolio management, prices, alerts and reporting.

Restore purchases

If your Premium subscription is not recognised, use the Restore Purchases option in the app's Settings screen.

If the issue persists, contact support with your purchase receipt.

Manage subscription

Subscriptions are managed through Apple or Google Play. Cancel or change your plan in your device's subscription settings.

Subscription Terms

Data deletion

Request deletion of your app data or personal information at any time.

Request deletion

Email support

For anything not covered above, email the support team directly.

[email protected]

Legal and policies

Privacy Policy, Terms of Service, Subscription Terms and Cookie Policy.

View policies

Contact expectations

Support enquiries are handled by email. We aim to respond within 48 hours on business days.

For legal and privacy matters, contact [email protected].